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Welcome to the 2017 Patient-Centered Medical Home Congress.  
This is a can’t-miss conference for those who want to be part of an expanded educational program focused on the journey of transformation and recognition success.  Attend specialized tracks and network with high-level executives throughout the care delivery system.   
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Sunday, November 5 • 8:40am - 9:40am
A Comprehensive Approach to the Management of Panel and Appointment Supply-Demand in the Veterans Affairs Primary Care Setting

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Access to Primary Care services is a key component of every healthcare delivery system. The efficient and cost-effective management of provider panels and appointment availability is of great importance in capitated systems in general and in organizations within the framework of accountable care in particular. This session introduces the comprehensive panel and appointment management system developed and implemented in the Primary Care Service Line at the Ralph H. Johnson VAMC, Charleston, SC. (UAN 0850-9999-17-035-L04-P)

Learning Objectives
  • Review the primary care specific framework of the capitated system in the Veterans Health Administration
  • Recognize key processes and tools used in the timely and cost-effective management of primary care provider panels
  • Identify key processes and tools that allow on-demand availability of primary care appointments

avatar for Johann Herberth, MD, PhD, MPH

Johann Herberth, MD, PhD, MPH

Associate Chief of Staff, Primary Care Service Line, Ralph H Johnson VAMC, Clinical Associate Professor of Medicine, Medical University of South Carolina
Dr. Herberth serves as Associate Chief of Staff, Primary Care Service Line, Ralph H. Johnson Veterans Affairs Medical Center in Charleston, SC. In addition to his duties involving the care of over 57,000 veterans, Dr. Herberth provides mentorship to several colleagues in leadership... Read More →

Sunday November 5, 2017 8:40am - 9:40am EST