The goal of this session is to share how Baystate Health built an ambulatory quality infrastructure to measure, monitor, and improve safety, clinical quality, and patient experience. Outcomes of a strong quality program include supporting success in Accountable Care Organizations, PCMHs, and Population Health. (UAN 0850-9999-17-037-L04-P)
Learning Objectives
- Discuss how to develop an ambulatory quality program across a multi-specialty medical group
- Review how to use process improvement models and tools to improve clinical quality, safety and patient experience, and to develop and sustain your patient centered medical home
- Identify different ways to display your data to drive improvement and meet the needs of the audience