PCMH Congress 2017

In her riveting and thought-provoking presentation, Allison Massari takes her audience on a journey, offering tools to rise above any obstacle, and to find peace, purpose, and happiness despite turbulent times. As the survivor of two life-threatening car accidents, Allison Massari shares her story of absolute loss, to forgiveness and understanding. She illuminates how compassionate, patient-centered care can build an expansive, life-changing foundation for healing, for both patient and provider. With sensitivity and compassion born from her experiences, Allison shines light on the provider's immense value to a patient who is suffering, reinvigorating employees and helping heal healthcare burnout in the workplace. Allison’s program illustrates how kindness is a critical healing tool. She explains, "The power of what you do goes far beyond the technical part of your job. You are healing the places medicine cannot touch. In fact YOU are the medicine." As an advocate for both patient and healthcare provider, Allison’s powerful understanding of the essential nature of patient-centered care fortifies audience members, offering applicable tools for managing change, adversity, and the everyday challenges of being human.