PCMH Congress 2017

The goal of this session is to provide outcome and process metrics to support new NCQA Behavioral Health Distinction within the PCMH program. While the components of Integration, Assessment and Care, and Quality Measurement are specified, methods and metrics to measure these dimensions need identification and refinement. This presentation will discuss both a validated measure of level of behavioral health integration used in over 800 primary care practices, and present the results of an expert panel that identified both outcome and process metrics for behavioral health integration, and a methodology for collecting necessary data. (UAN 0850-9999-17-005-L04-P)

 Learning Objectives

• Learners will identify the need, content and method of collecting a measure of degree of primary care integration.
• Learners will review the development and content of integration  outcomes and process metrics developed by an national expert panel.
• Learners will develop a working use of the methodology for collecting the data and constructing the metrics necessary to be used to support NCQA Behavioral Health Distinction.

"Whole person care" is not just a buzzword: Studies show that integrated medical/behavioral healthcare leads to better patient outcomes and experiences, and lower costs. This presentation will inform participants of the process of integrating behavioral health into primary care, the application of quality improvement methodology to integrating care teams, and development of alternative payment models to support this area of work. (UAN 0850-9999-17-013-L04-P)

Learning Objectives

• Understand the impact of integrated behavioral health and primary care on health outcomes, patient and provider satisfaction, and costs of care
• Demonstrate the ability of a health plan to work in partnership with the delivery system to build and sustain a model for integrated behavioral health in primary care
• Define key strategies to engage payers and providers in their own communities to move toward sustainable models of integrated care

This presentation will teach participants how Brief Motivational Interviewing can enhance health behavior change and adherence in medical home settings. Video examples in the areas of smoking cessation and diabetes management will be provided. (UAN 0850-9999-17-029-L04-P)
 
Learning Objectives

• Identify 3 conversational roadblocks to change
• Define the relational principles and active listening components (OARS) used in BMI
• Identify and understand how to apply each step of the 3-Step CHANGE model